Current Working Relationship

The current working relationship between technology providers and purchasers is inefficient and limiting for the provider and frustrating and risky for the purchaser. These flaws arise when the providers of IT goods and services require knowledge of the purchaser’s site-specific or confidential information and manually deliver time-based services.

Benefits for Technical Experts

SOFIns is designed for technical experts.  It allows them to earn additional income from their technical knowhow by licensing it to users instead of delivering hourly services.

SOFIns allows experts to generate greater value for their technical knowledge by automating how IT procedures are applied to remote systems. This technical knowledge may include procedures to:

  • Troubleshoot hardware, software and networks
  • Install and integrate software
  • Repair software and recover data from failed hard disk drives