SOFIns allows technical experts to standardize and automate their delivery of IT services in order to sell their services:
to customers in new locations
more frequently than current time-based delivery permits
at a lower price to end users, but at a higher margin for the expert
The current working relationship between technology providers and purchasers is inefficient and limiting for the provider and frustrating and risky for the purchaser. These flaws arise when the providers require knowledge of the purchaser’s site-specific or confidential information and manually deliver time-based services.
Benefits for Technical Experts
SOFIns is designed for technical experts.It allows them to earn additional income from their technical knowhow by licensing it to users instead of delivering hourly services.
SOFIns allows experts to generate greater value for their technical knowledge by automating how IT procedures are applied to remote systems. This technical knowledge may include procedures to:
Troubleshoot hardware, software and networks
Install and integrate software
Repair software and recover data from failed hard disk drives
