SOFIns enables the remote delivery of advanced IT services such as data recovery, malware removal and forensics. Delivery of these service currently requires an IT expert to have physical access to a user's computer, an inefficiency in the $100 Billion IT services market that causes delays, increases costs for the user and decreases revenue for the service provider.

SOFIns is a patent-pending service that temporarily converts a user's computer into a remote analysis, repair or recovery tool without requiring software installation or network reconfiguration. Using SOFIns, an expert can easily access the remote computer for the purposes of recovering deleted files, removing viruses, forensic and network analysis or hard disk imaging.

SOFIns benefits IT experts by allowing them to sell services to clients they would otherwise be unable to support, eliminate logistical costs such as travel and shipping expenses and provide the remote platform and tools they require to deliver these services. SOFIns benefits consumer and business end-users by allowing them to obtain advanced IT services quickly from remote providers in a secure manner that they can visually monitor as the service is being delivered.